In today’s fragmented customer journey, marketing leaders face an unprecedented challenge: customers interact with brands across more channels, devices, and touchpoints than ever before. To deliver relevant, timely, and consistent experiences, marketers need a strong data foundation. Three major systems often come into the conversation: Customer Relationship Management (CRM), Data Management Platform (DMP), and Customer […]
In today’s competitive marketing landscape, many brands already rely on customer relationship management (CRM) systems to manage interactions with existing customers. But as customer expectations evolve—demanding personalised experiences across channels in real-time—a CRM alone is no longer enough. This is where a Customer Data Platform (CDP) becomes essential. CRM vs CDP: Complementary, Not Redundant A […]
ZUS Coffee, a leading coffee chain in Malaysia with over 700 stores nationwide, recently conducted a case study with Antsomi on how it utilised Antsomi CDP 365 to enhance customer engagement. Below is the case study: Overview ZUS Coffee, a leading coffee chain in Malaysia with over 700 stores nationwide, embarked on a journey to […]
On 12 June 2025, Antsomi’s co-founder & CEO, Serm Teck Choon, was invited by Malaysian Digital Association (MDA) to moderate a panel titled “Rise of the Agentic Era: How will AI Agents drive the next chapter of marketing personalisation?” in MDA’s d-Conference 2025. This session brought together top industry leaders to explore how AI agents […]
As Antsomi celebrates its 5th anniversary on 3 June 2025, we look back on an exciting journey of growth, partnerships, and innovation. From launching Southeast Asia’s first AI-driven customer data platform (CDP) to empowering global and regional brands, here’s a chronological recap of our key milestones: 🗓️ Key Milestones (2020–2025)
At the recent “Hyper Personalisation & Strategies to Win the Next Generation” forum—co-hosted by OMverse, TikTok, Kantar, and Antsomi on May 14, 2025 — one message stood out clearly for brands: To win over Gen Z, personalization must evolve. As Mr. Dinh Le Dat, Co-founder & Chairman of Antsomi, shared, brands must stop asking just […]
For Shopify merchants, discount codes are a crucial tool for driving sales and customer engagement. However, Shopify’s built-in discount management comes with several limitations, often requiring multiple third-party apps to compensate. This fragmented approach leads to higher costs, inefficient workflows, and data inconsistencies. The Challenges of Managing Discount Codes on Shopify Shopify’s discount code system […]
KUALA LUMPUR, 25 March 2025: Star Media Group, which has a diverse portfolio that includes Malaysia’s leading English-language newspaper and news portal, multiple radio stations, event businesses and more, is embarking on a journey to unify and leverage its customer data effectively. The media powerhouse has chosen Antsomi CDP 365 as its customer data platform […]
On March 20, 2025, 𝐇𝐚𝐫𝐧𝐞𝐬𝐬𝐢𝐧𝐠 𝐀𝐈 𝐨𝐧 𝐀𝐖𝐒 event took place at Da Nang successfully, becoming a notable tech event for SaaS businesses and ISVs. With the participation of Antsomi, AWS (Amazon Web Services), Megazone Cloud, SupremeTech, EM&AI, and many other companies, the event offered strategic insights into AI, Cloud Computing, and Marketing Automation — […]
On Tuesday, December 17, 2024, the GEM Center in Ho Chi Minh City came alive with energy, ideas, and vision as over 30 business leaders, e-commerce heads, and IT decision-makers gathered for the APAC Executive Private Dinner. This exclusive event brought together thought leaders from top enterprises like ACFC Vietnam, Bien Hoa Consumer JSC, HSV […]