What are the 10 ways to build a data-driven customer journey? Antsomi co-founder and CEO, Serm Teck Choon, was invited by IJM Corporation Berhad as one of the speakers for their InnoTech Day, which is an internal event for their employees. Serm shared this with 70+ IJM’s staff on 26th Nov 2020. It’s a fun session whereby the […]
How messaging-based automation transforms customer experience across different messaging channels? Antsomi co-founder and CEO, Serm Teck Choon, was invited by Marketing Magazine to share this at its Digital Marketing Asia 2020 Digital Lab Series on 28th Oct 2020. More details: https://conferences.marketing-interactive.com/digital-marketing-asia/digital-lab-series/ #data #artificialintelligence
What are the 3 key stages to build a data-driven customer journey? Antsomi co-founder and CEO, Serm Teck Choon, shared this at WebFest Asia, a regional web conference organized by Exabytes, on 27th Oct 2020. Serm shared detailed engagements incurred at the 3 key stages: Visitor Stage, Customer Stage, and Loyalty Stage. The 2-day (Oct 27-28) agenda: https://www.webfest.asia/agenda